Customers can cancel their Caribe Shuttle ride at any time up to (48) hours before the scheduled pickup with a 10% administration fee or US$15 per order (not per ticket), whichever is higher.  


No refund will be given on cancellations less than 48 hours before scheduled depature time.  

If your shuttle is 48 hours or more from now and would prefer to changed the date of your shuttle (Free of charge) instead of cancelling and forfeiting the administration fee, please click here.

If your reservation is more than 48 hours from now and you agree to the cancellation terms and fee, please click here.

Toll Free:

USA/Canada: 1-800-274-6191

Australia: 1-800-052-811


Toll Call:

Costa Rica +506-2750-0626

Panamá +507-757-7048

Nicaragua +505-8580-6083

UK/Europe: +44 (0) 2078626334


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