Costa Rica +506-2750-0626 USA/Canada : 1-800-274-6191 UK/Europe: +44 (0) 2078626334 Australia: 1-800-052-811
FAQ
On this page we are trying to give answers to most of your questions. We are just now starting to develop this page so your question may not be here yet. Please Contact Us and not only will we gladly answer your question, we may add your question to this list.
What do I need to make a reservation for the San Jose/Bocas del Toro or
Puerto Viejo/Bocas del Toro shuttle?
To make a reservation you will need information from EACH and EVERY PASSPORT in your group, including:
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Name EXACTLY as in passports (1st, middle, 1st last, second last, etc. whatever the passport says
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Passport country
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Passport number
Do I need a passport to cross the border?
Yes, and your passport can not have a expiration date less than six months from the crossing date.
Do I need a passport to cross the border?
Yes, and your passport can not have a expiration date less than six months from the crossing date.
What are the requirements for crossing the border?
You should check with the Panama and/or Costa Rica Embassy or Consulate in your country for requirements particular to your nationality, but in general, for most nationalities, all you will need is:
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A passport that will not expire within six months of the entry date.
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There is an $8 tax to exit Costa Rica. This fee is NOT included in the ticket price for our shuttles.
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When entering and departing Panama, there is a tax of $4. This fee is NOT included in the ticket price for our shuttles.
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There is a $13 tax to enter Nicaragua and a $3 tax to exit Nicaragua.
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When entering COSTA RICA and PANAMA, travelers are required to show a flight itinerary from anywhere in Central America (Departing from Mexico to Colombia) back to your home country. If you do not have proof when you arrive at the Costa Rican or Panamanian immigration office, you will most likely be required to buy an international flight ticket in order to enter that country.
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There are other requirements such as, yellow fever shots for entering Costa Rica, etc., but at the time of this writing, these are not being enforced.
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Panama is asking for proof of solvency for people from certain countries. (Proof would be either $500 in cash or a credit/debit card).
Can I bring my surf board?
Yes, maximum 9 feet, but you must reserve space for your boards when making a reservation. There is a $7 charge for each board bag on our Puerto Viejo/Bocas shuttle and a $10 charge for the San Jose/Bocas shuttle.
Can you pick us up or drop us at our hotel in Bocas?
No, this service has been suspended indefinitely. However, you can easily flag down a yellow taxi truck in front of the dock or your hotel. They cost 65 US cents per persons from/to anywhere in Bocastown (much more for out of town, ask the driver before you get in). And there are a hundred water taxis waiting to whisk you to/from your hotel on another island.